Servers That Stay Running At 2 AM
Server setup, AWS infrastructure, cloud migration, and DevOps — done by engineers who SSH in and fix problems, not consultants who schedule calls. Response in under 30 minutes for critical issues.
Technical support and infrastructure management is the proactive configuration, monitoring, and maintenance of servers, cloud environments (AWS, GCP, DigitalOcean), and CI/CD pipelines that keep business applications running reliably. It includes initial server setup, ongoing security patching, performance tuning, and emergency response — preventing downtime instead of reacting to it.
Our Technical Support & Infrastructure Services
Production-ready in 1-2 days, not weeks
Production-ready Linux servers: OS hardening, firewall rules, SSH key-only access, Nginx/Apache configuration, SSL certificates, PHP/Node.js/Python runtime setup, database installation, and automated backups. No default passwords, no open ports you don't need.
6-8 services you need, not 200 you don't
EC2 instances (right-sized, not over-provisioned), RDS databases, S3 storage, CloudFront CDN, Route 53 DNS, IAM roles with least-privilege access, VPC networking, and CloudWatch monitoring. Most businesses we audit are overspending by 30-50% on AWS.
Zero-downtime move from any hosting to cloud
Migrate applications, databases, and files from shared hosting or bare metal to modern cloud infrastructure. Pre-migration audit, staging environment setup, data migration with integrity checks, DNS cutover planning, and post-migration monitoring. Typically completed in 2-4 days.
Push code, deploy automatically, roll back safely
Proper CI/CD pipelines using GitHub Actions, GitLab CI, or Jenkins: automated testing on every push, staging deployments, one-click production deployments, and rollback capability. Docker containerization and Kubernetes orchestration when scale demands it.
Firewalls, SSH hardening, incident response
Firewall configuration, SSH hardening, malware cleanup, vulnerability scanning, and security incident response. We isolate breaches, identify attack vectors, clean infections, patch vulnerabilities, and harden against future attacks with post-incident reports.
24/7 monitoring so you never think about servers
Proactive server monitoring, security patches, OS updates, disk space management, log rotation, backup verification, SSL renewals, and performance tuning. Our managed clients never think about their servers because we're watching them around the clock.
Server Setup & Configuration
Production-ready in 1-2 days, not weeks
AWS Infrastructure
6-8 services you need, not 200 you don't
Cloud Migration
Zero-downtime move from any hosting to cloud
DevOps & CI/CD
Push code, deploy automatically, roll back safely
Security & Hardening
Firewalls, SSH hardening, incident response
Managed Support
24/7 monitoring so you never think about servers
Infrastructure That Just Works
We actually fix things
Not 'we'll schedule a call to discuss your infrastructure roadmap.' You call, we SSH in, we fix it. Average response time for critical issues is under 30 minutes.
10+ years of production fires
Data center outages, traffic spikes, security breaches, botched migrations — we've dealt with every disaster. Nothing surprises us, and that's who you want handling your servers.
Right-sized, not over-provisioned
AWS has 200+ services. You need 6-8. We cut through the complexity and set up exactly what your application needs, at the right scale.
Zero-downtime migrations
Pre-migration audit, staging setup, data migration with integrity checks, DNS cutover planning, and post-migration monitoring. Nothing goes down during the move.
Month-to-month, no lock-in
Managed support plans are month-to-month with no long-term commitment. We also offer one-time engagements for specific tasks. Stay because the service is good.
Same city, same timezone
Need someone to physically check a server room or walk through a deployment face-to-face? We're in Faridabad — same city, no timezone barriers.
How We Work
Audit & Assess
Review current infrastructure, identify risks, bottlenecks, and overspend. Document everything.
Plan & Quote
Detailed action plan with fixed pricing. No surprises. You approve before we touch anything.
Execute
We do the work — setup, migration, or fix. Typically 1-3 days for most infrastructure tasks.
Test & Verify
Load testing, security scan, DNS verification, backup test. Nothing goes live without passing checks.
Handover & Document
Complete documentation of what was done, credentials vault, and runbook for your team.
Monitor & Support
Ongoing monitoring, alerting, and support. We catch problems before your customers do.
Tools We Use
Key Takeaways
Quick summary — everything you need to know about our Technical Support & Infrastructure service
- Server setup and configuration starts at ₹15,000 — including OS hardening, firewall setup, SSL certificates, and automated backups. Completed in 1–2 days.
- AWS infrastructure management — EC2, RDS, S3, CloudFront, Route 53, IAM, VPC, and CloudWatch. We right-size your AWS stack and typically reduce bills by 30–50%.
- Cloud migration in 2–4 days — from shared hosting or bare-metal servers to AWS, Google Cloud, or DigitalOcean with zero downtime using staged cutover.
- Managed server support from ₹10,000/month — proactive monitoring, security patches, OS updates, SSL renewals, and 24/7 alert response included.
- Free server audit available — we review your current infrastructure, identify security gaps, performance bottlenecks, and overspending areas at no charge.
Common Questions
How fast can you set up a new server?
Most production server setups take 1-2 days. This includes OS installation, security hardening, web server configuration, SSL setup, database installation, runtime environment setup, and automated backups. Complex multi-server architectures may take 2-4 days.
How much does AWS setup cost?
Basic AWS setups (single EC2 + RDS + S3) start at ₹15,000-25,000 as a one-time setup fee. More complex architectures with load balancing, auto-scaling, and multi-AZ deployments range from ₹30,000-75,000. We also optimize your ongoing AWS bill — most clients save 30-50% after our cost audit.
Can you migrate our website from shared hosting to AWS?
Yes, we do this regularly. The process includes staging environment setup on AWS, full data and database migration with integrity checks, DNS cutover planning, SSL configuration, and post-migration monitoring. Most migrations complete in 2-4 days with zero downtime.
Do you provide 24/7 support?
Our managed support plans include 24/7 monitoring with automated alerting. For critical issues (server down, security breach), we respond within 30 minutes regardless of time. For non-critical issues, our response time is within 4 business hours.
Can you optimize our slow server?
We profile server performance — CPU, memory, disk I/O, network — identify bottlenecks, optimize database queries, configure caching (Redis, Varnish), tune web server settings, and implement CDN if needed. Most performance issues are resolved in 1-2 days.
Have a project in mind?
We'd love to hear about it. Let's discuss how we can help bring your vision to life with our expertise in digital solutions.