Privacy Policy

1. Introduction

NodeAscend Technologies ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when:

• Filling out contact forms or requesting quotes
• Subscribing to our newsletter
• Engaging our services
• Communicating with us via email, phone, or other channels

This information may include:

• Name and contact information (email, phone number, address)
• Company/organization name
• Project requirements and business information
• Payment and billing information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (country/city level)

3. How We Use Your Information

We use the collected information for:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to inquiries, send updates, and provide support
• Marketing: To send promotional materials (with your consent)
• Analytics: To understand how users interact with our website
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To process payments and manage contracts

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

You can control cookie settings through your browser. However, disabling cookies may affect your experience on our website.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist in our operations (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you have given explicit permission

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Portability: Request transfer of your data
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically for any changes.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: hello [at] nodeascend [dot] com
• Phone: +91 9582818240
• Address: Faridabad, Delhi NCR, India

14. Grievance Officer

In accordance with Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are:

• Name: NodeAscend Technologies
• Email: hello [at] nodeascend [dot] com
• Response Time: Within 48 hours